FAQ's

REQUESTS
THE RECEIPT
RETURN AND REFUND
PAYMENT & DISCOUNT
  • Dear customer, all Payments methods are available, you can add funds to your Wallet in Moov
    platform, also payment using direct debit and credit cards.
  • Dear customer, you can check with your bank in the event that any financial transaction that takes place on your card if rejected.

  • Yes, we have Cash on delivery (COD)

  • One point is calculated for each riyal paid, and a return of 0.02 halala will be earned for each Saudi riyal spent, for example (when buying for 1000 riyals, 1000 points are earned, which is equivalent to 20 Saudi riyals)

  • Dear customer, you can use it through your shopping cart when you make the payment process, you will find the coupon box before executing the payment process, enter it and then complete the payment process to get your discount

  • Dear customer, when placing the products in the cart and continuing the payment process, payment options will appear for you, including payment from the financial wallet.

THE ACCOUNT
Experience the

Moov app

It's available in iOS and Android platform

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Contact us directly on our mail id or just give us a call.

Call us

0590309104