The consumer has the right to cancel the order if the service provider is delayed from delivery or execution for more than 14 days.

If this item is sold and shipped by a seller on the market, you can cancel your order at any time before it is shipped.

If the order has already entered the shipping process, there will be no cancellation option

If this item is sold by a seller on the market, you have 30 minutes after completing the order to make any cancellation.

Cancellation steps

   1 -  Click on "My Account"

  2 -  Click on "My Order List"

  3 -  Choose "Cancel products" and click on them.

  4 -  You will be asked why an order has been cancelled, write down the reasons for cancelling the order. 

  5 -  Click "Yes then you will receive a confirmation message on your registered email

Cancel purchase order

 You can cancel your purchase order immediately before shipping the product for any reason and the purchase amount will be returned to your account within (14) business days of the payment date. 

 Cancel your order by us:

  We have the right to cancel your order when you:

    - Non-payment of purchases when due.

    - During the reasonable time we set for you, you failed to provide us with the information required to deliver the products to you.

    - You do not allow us within a reasonable period of time to deliver products to you or fail to deliver them.

    - In the event of an attempt to buy in bulk or multiple purchases according to the item below. 

   - Bulk purchase and multiple purchases: We reserve the right to reject any orders, at our own discretion, if we discover a wholesale purchase or multiple purchase of similar products.